Privacy policy

Last updated: 02/04/2026

This Privacy Policy describes how The United Women (“we,” “us,” “our,” or “the Site”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from https://theunitedwomen.com (the “Site”), or otherwise communicate with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to the individual using the Services, whether as a customer, site visitor, or any other individual whose information we have collected as described in this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described in this document. If you do not agree with this Privacy Policy, you should not use or access the Services.

Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Examples of the information we collect include:

Device Information:
Examples: Web browser, IP address, time zone, cookie information, and browsing behavior.
Purpose: To properly load the Site and optimize its performance.

Order Information:
Examples: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose: To fulfill orders, process payments, and provide customer service.

Customer Support Information:
Examples: Any information you provide when contacting us for assistance.
Purpose: To offer support and improve customer service quality.

How We Use Your Personal Information

We use your personal information to provide and improve our Services, including:

Processing transactions and fulfilling orders
Communicating with you regarding your orders or inquiries
Screening orders for potential fraud or security threats
Providing you with information or advertising related to our products or services in accordance with your preferences

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes as described in this Privacy Policy. These circumstances may include:

With vendors or third parties that perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners, including Shopify, to provide services and advertise to you. These partners will use your information in accordance with their own privacy policies.
When you direct us to disclose information to third parties, or consent to us doing so (for example, for shipping purposes or through social media widgets or login integrations).
With our affiliates or within our corporate group, in our legitimate interest to operate a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations (including responding to subpoenas, search warrants, and similar requests), enforcing our Terms of Service, and protecting or defending the Services, our rights, and the rights of our users or others.

In the last 12 months, we have disclosed the following categories of personal and sensitive personal information (marked with *) for the purposes described under “How We Collect and Use Personal Information” and “How We Disclose Personal Information”:

Categories Disclosed:

Identifiers: Basic contact information and some order and account information.
Commercial information: Order, purchase, and customer support details.
Internet or similar network activity: Usage data.

Categories of Recipients:

Vendors and third parties providing services on our behalf (e.g., internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers).
Business and marketing partners.
Affiliates.

We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

The Services may allow you to post product reviews and other user-generated content. Any content you choose to submit to a public area of the Services will be public and accessible to anyone.

We do not control who accesses the information you choose to make public, and we cannot guarantee that those with access will respect your privacy or keep your information secure. We are not responsible for the privacy or security of any information you choose to share publicly, nor for the accuracy, use, or misuse of any information disclosed or received from third parties.

Third-Party Websites and Links

Our Site may contain links to websites or other online platforms operated by third parties. When you use these links to access websites not affiliated with or controlled by us, you should review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of any information found on them. Information you provide in public or semi-public areas, including on third-party social media platforms, may also be visible to other users of the Services and/or users of those platforms, without limitation as to its use by us or by the third party. The inclusion of such links does not imply any endorsement of the content on those platforms or their owners or operators, except where disclosed in the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the information below to request its deletion.

As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as defined by applicable law) personal information of individuals under 16 years of age.

Data Security and Retention

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, any information you transmit to us may not be secure during transmission. We recommend that you avoid using unsecured channels to transmit sensitive or confidential information to us.

The period for which we retain your personal information depends on several factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights and Choices

Depending on your location, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances. We may deny your request as permitted by law.

Right to access/know: You may have the right to request access to your personal information we hold, including details on how we use and share it.
Right to deletion: You may have the right to request the deletion of your personal information held by us.
Right to correction: You may have the right to request the correction of inaccurate personal information we hold about you.
Right to data portability: You may have the right to receive a copy of your personal information and to request its transfer to a third party, in certain circumstances and with some exceptions.
Restriction of processing: You have the right to request that we stop or restrict the processing of your personal information.
Withdrawal of consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
Appeal: You may have the right to appeal our decision if we deny your request. You can do this by responding directly to our denial.
Managing communication preferences: We may send you promotional emails, and you can opt out at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those regarding your account or orders you have placed.

You may exercise any of these rights as indicated on our Site or by contacting us using the contact information provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before responding substantively to your request. As permitted by law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require proof that you have authorized them to act on your behalf and may require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on your location, you may have the right to appeal our decision by contacting us using the details below or filing a complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside your home country, including in Belgium. Your personal information is also processed by our staff and external service providers and partners in those countries.

If we transfer your personal information outside of Europe, we will rely on recognized data transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent agreements issued by the relevant competent authority in Belgium, unless the transfer is made to a country deemed to provide an adequate level of protection.

Contact

For more information about our privacy practices or if you have any questions, please contact us at:

Customer support email: support@theunitedwomen.com
Customer support phone: +1 202 897 4611

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